Clara works in the PMO. She’s smart, reliable, and used to being in control. She doesn’t mind change – as long as it makes sense. But lately, things don’t.
Suddenly, everything is being “rethought”: Processes. Power. Purpose. Words like empowerment, alignment, emotional safety are thrown around. There are sticky notes, role changes, even a Spotify model sketch somewhere.

Clara tries to keep up – and slowly falls apart.
This talk tells an emotional journey of identity in transformation.

It’s not about agile or not agile. It’s about what happens inside a person when the ground shifts beneath them, and no one really talks about it.
We follow Clara through emotions like:
Confusion: “What do they mean by value? I thought we had KPIs for that.”
Defensiveness: “I’m not resisting. I just want clarity. Is that a crime now?”
Grief: “I used to matter. Now I’m a bottleneck.”
Shame: “Maybe I’m the one who doesn’t get it.”
Compliance: “Fine. Let them play agile. I’ll keep things running.”
Hope: A silent moment in a meeting, where someone finally says, “I don’t know either.”
Connection: Realising others are lost too – and still showing up.
Integration: Clara stops pretending. She starts listening. Asking better questions.

Not because someone trained her to – but because she feels again. The story is fictional, but rooted in countless real-life experiences. It mixes humor with silence, irony with intimacy. It speaks to those who’ve been Clara – or still are.

We also link Clara’s emotional journey with organizational development models:
Mindsets: from rational-functional to relativist-individualist (Modell der Haltungen – Martin Permantier)
Flight Levels: as structural overlays that can reflect – or hide – emotional truth

In the end, we don’t offer answers. We offer resonance.
Because the real transformation isn’t in the org chart – it’s in the human system.